Microsoft Certified Desktop Support Technician

Location: Aberdeen, MD
Date Posted: 10-12-2018
Role:Desktop Support Technician
Location: Aberdeen, MD
Term: Multi-year project.
Salary: Depending on Experience.

Duties:
  • Desktop software support
  • Respond and resolve help desk tickets
  • Install and support Government furnished software and hardware
  • Provide IAVA/STIG compliance for all supported laptops and desktops
  • Analyze network failures
  • Provide written evaluations, procedures, checklists and instructions for CIO approval
  • Provide technical advice
  • Provide off-site support
  • Provide rapid response for Very Important Personnel (VIP)
  • The Contractor shall report hardware, server NIPRNet and SIPRNet failures/problems to CECOM COR/IMO, NEC and AESD-W
 
Certifications:
  • Baseline Certification Required (Security+ or equivalent)
  • Computing Environment Certified (MCDST: Microsoft Certified Desktop Support Technician or equivalent)
  • Computer Imaging/Reimaging Certification (Training provided by local Regional Network Enterprise Center)

Kindly email me your updated resume at arpita.saraiya@alphaomegaintegration.com

Thank you.

 
 
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